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We’ve partnered with the WA Government to provide additional COVID-19 support for small business and charities with a $500 offset. Find out more


Who do I contact if I have a question?

You can call us on 1800 267 926 if you are a residential customer or on 1800 737 036 if you are business customer. We are available Monday – Friday between 9 am and 5 pm.

If you would like to speak to someone in person, you can visit one of our local offices. Please note, that we are unable to accept bill payment at our offices.

Faults and emergencies should be reported to us on 13 23 51.  

Let us know if you need any further assistance.

Fill in the form below or view our contact details to get in touch.

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Get in touch

Residential Account Enquiries:
1800 267 926
(8 am - 5 pm weekdays)

Business Account Enquiries:
1800 737 036
(8 am - 5 pm weekdays)

View all contact details