Open, close or transfer an account
There’s a lot to think about when you’re moving house, so we’re here to make sure it’s as easy as possible to get your power connected and your account set up.
What other details will you need?
If you're new to Horizon Power - we'll also need your contact details and driver's license details (if applicable).
If you're closing an account - let us know where you would like the final bill emailed or mailed to.
If you hold a concession card, please have that handy as you may be eligible for concessions and rebates.
How long does it take to switch on or off the power?
In most cases, if you get in touch with us before 3pm, we can usually get you connected the next business day. In some cases, it can take up to 3 business days to get you connected.
If you're closing an account - we’ll email or send your final bill to your new address, after your next scheduled meter read.
Getting started so it's easier to manage your energy
Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.
Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.