Find out how Horizon Power and the WA Government are helping to keep you connected through COVID-19.
Find out more
Close
My account
How do I update the details on my electricity account?
My Account makes it easy to update your account details such as phone number, email address and postal address online.
Alternatively, you can speak with a customer service representative on 1800 267 926 (residential enquiries) or 1800 737 036 (business enquiries) 8 am – 5 pm weekdays. Remember to have your account number or a copy of a previous bill handy when you call us.
Let us know if you need any further assistance.
Fill in the form below or view our contact details to get in touch.
Get in touch
Residential Account Enquiries:
1800 267 926
(8 am - 5 pm weekdays)
Business Account Enquiries:
1800 737 036
(8 am - 5 pm weekdays)