Find out how Horizon Power and the WA Government are supporting you through COVID-19 and learn about the $600 WA Household Electricity Credit.
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My account
- How do I set up direct debit on my electricity account?
- I’m moving house – how do I open or close my electricity account?
- What other fees and charges may I have to pay with regards to my electricity account?
- How do I change my tariff?
- How do I know which tariff I am on?
- Why have tariffs increased in recent years?
- How much do I pay for my electricity?
- I have a prepayment meter (PPM). Who can I contact if I have a question?
- How do I update the details on my electricity account?
- How do I find out my electricity account balance?
- Can I view my previous power bills?
- Where can I view my energy consumption?
- Can I access my electricity account online?
- Can I register for paperless billing?
Let us know if you need any further assistance.
Fill in the form below or view our contact details to get in touch.
Get in touch
Residential Account Enquiries:
1800 267 926
(8 am - 5 pm weekdays)
Business Account Enquiries:
1800 737 036
(8 am - 5 pm weekdays)