Managing your account

Concessions & rebates

If you hold a valid concession card, you could be eligible for a number of rebates.

Check concessions

Struggling to pay?

We're here to help if you need more time to pay or additional support to get on top of your bill.

Get financial assistance

Life support

If your home has life support equipment, it's important to let us know. Your needs will be considered when planning and restoring power after an interruption.


Don't ignore shocks & tingles

Electric shocks or tingles are warning signs of an electrical fault, which could cause serious harm or death if ignored.

Learn more

Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.

Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.