Stay safe in severe weather

Cyclones, storms and severe weather events are part of life in regional Western Australia. They can strike at any time with little warning, causing substantial damage to properties and infrastructure. They can also damage electrical assets and cause widespread power outages. 

It's a good idea to have a plan in place to help you quickly and safely respond to severe weather warnings and make it easier to manage any unexpected power outages.

Have a plan in place

Prepare for a power outage

During a cyclone or storm...

For State Emergency Services (SES) call 132 500
In a life-threatening situation call 000

During a power outage...

Check everyone is out of harms way

Call us immediately on 13 23 51 for any of the following:

Once the cyclone or storm passes...

You may be eligible for compensation

If your power supply is interrupted and the interruption is caused by us, you could be eligible to make a claim for compensation - in recognition of the inconvenience caused.

There are a few different claim types dependent on the outage type, duration and if you experience any loss or damage to your property.

Check if you're eligible

How to report a power outage

Call our 24/7 hotline to report a fault or outage. In a life threatening emergency please call emergency services first on 000. 


Useful links and information

Main Roads

Find out about roadworks, incidents and events happening across WA.

Main Roads website

Department of Fire & Emergency Services (DFES)

Get regular updates on emergency incidents such as bushfires, cyclones, and storms.

DFES emergency alerts

Bureau of Meteorology (BOM)

See weather forecasts, severe weather warnings and observations issued for WA. 

BOM weather warnings

Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.

Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.