Monitoring your usage

Break free from bill anxiety and enjoy simplicity and savings with the new MyAccount!

Easily manage your account online

  • Quickly access your account balance and bills
  • See what concessions you may be eligible for
  • Chip away at your bill with Direct Debit
  • Update your details
  • Request more time to pay
  • Notify us if you’re moving home

Play the video to see how easy it is to register and get started.

Register for MyAccount

See how you're tracking before your next bill arrives

  • Get the estimated size of your next bill
  • See how much energy you're using
  • Set a spend goal to track your spend 
  • Choose flexible payment options
  • Stay informed about outages
Log in to MyAccount

Prepaid Power customers can

  • See how much credit you have remaining
  • Easily top up your balance on any device
  • Track how many days your credit should last
  • See if you're eligible for any concessions
  • See if your home is impacted by a power outage
Log in now

Explore the new MyAccount experience

It only takes a couple of minutes to register! All you need is your account number and either the email address or mobile number you have on file with us.
  • What is MyAccount?
    MyAccount is Horizon Power’s online portal for you to access and manage your energy account, view bills, make payments, and more through a secure online platform. 
  • What can I do through MyAccount?
    You can view and pay your bill, pay smaller amounts with direct debit, set up payment reminders, add a concession, request a payment extension and view known outages in your area. Plus, you can track your current energy spend and an estimate of your next bill. Prepaid Power customers can quickly top up your credit and track how many days your credit should last.   
  • Is MyAccount secure?
    Horizon Power takes security seriously and employs measures to protect your personal and account information, in line with our Privacy Policy and MyAccount Terms & Conditions. Ensure that you use a strong password and log out after each session to maintain security. 
  • Can I update my contact information through MyAccount?
    Yes. You can submit a request to update your contact information, including your email address and phone number, in the Account Details section of MyAccount. 
  • Is there a mobile app for MyAccount?
    MyAccount will be available to download from the App Store and Google Play store soon. In the meantime, you can access MyAccount on your mobile phone browser by visiting 

Energy saving tips

Being energy-efficient doesn’t have to mean compromising on comfort. Learn how to make simple changes which could help to reduce your power bill.

Find out how to save

Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.

Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.