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Register for life support

If you use life support equipment at home, you need a continual supply of electricity to keep it running. We want to make sure you have advanced notice of any planned outages in your area. Find out how to register your equipment with us and create a power outage action plan.

Eligible life support equipment

The life support equipment in your home can be registered with us if it’s specified under the under the WA Government's Life Support Electricity Subsidy Scheme.

This equipment must be prescribed by an authorised medical practitioner and must be operated at the applicant’s home address. 

  • Adult equipment

     

    Adult - Life support equipment
    CPAP Machine - only when required as life support equipment.*
    Feeding Pump
    Heart Pump
    Machine Assisted Peritoneal Dialysis Equipment
    Nebuliser - when a tracheostomy is expected to be in place for more than 6 months and nebulised therapy is required for life support purposes.
    Oxygen Concentrator - standard capacity
    Oxygen Concentrator - high capacity ‘Newlife Intensity'.
    Suction Pump
    Ventilator - VPAP or BPAP Machines


    * Only CPAP machines that are clinically prescribed for severe obstructive sleep apnoea critical for life support with use for over four hours per night are eligible.
    **A child is defined as being under the age of 16 years.

  • Child equipment

     

    Adult - Life support equipment
    Apnoea Monitor
    CPAP Machine - used every day for 1-2 hours per day.
    Feeding Pump
    Heart Pump
    Machine Assisted Peritoneal Dialysis Equipment
    Nebuliser - only when used every day for 1-2 hours per day.
    Oxygen Concentrator
    Suction Pump
    Ventilator - VPAP or BPAP Machines


    * Only CPAP machines that are clinically prescribed for severe obstructive sleep apnoea critical for life support with use for over four hours per night are eligible.
    **A child is defined as being under the age of 16 years.

Notify us as soon as possible

Notify us as soon as possible

We'll make sure your power supply needs are considered immediately if an outage occurs.

> Call 1800 267 926 - weekdays (8am - 5pm)

Complete the registration form

Complete the registration form

You'll need the life support patient's details and the Horizon Power's account holder's details.

> Download the Life support equipment registration form.

Meet with your medical practitioner

Meet with your medical practitioner

To get your completed Life Support Equipment Registration form certified.

You need to do this within 20 days of notifying us of your need to register life support equipment.

Send the certified form back to us

Send the certified form back to us

We'll assess your life support details and confirm the outcome of your application in writing.

> Submit your completed registration form.

How to submit your form

Submit your completed, certified application for by email to your local Horizon Power office or by post to:

Horizon Power - GPO Box P1145 PERTH WA 6844 

Create an outage action plan

Talk to your carers, family, and friends about making an outage action plan to cover what to do if your electricity supply goes off. 

If you have registered the life-support equipment with us, we’ll always try to contact you before any planned power interruptions. This will give you the opportunity to put your outage action plan into action. 

When preparing your outage action plan, consider the following: 

  • Keep emergency phone numbers handy for your doctor, fire department, police, and ambulance services.  
  • Knowing the location of your nearest hospital. 
  • Always have an alternative power source nearby such as a battery backup system or a generator. 
  • Always have a phone and phone charger available that doesn’t rely on mains power.  
  • Have a battery-operated radio and torch on hand with fresh batteries. 
  • During a storm, listen to the radio to keep up with the latest weather conditions. 
  • Be prepared to leave your home if an extended outage occurs. 

Please make sure your life support equipment is registered with us so we can help support you through a planned or unplanned outage. 

Keep your details up to date

Once your equipment is on our register, we’ll get in touch with you to confirm your registration once each year. If anything changes in the meantime, please contact us.

Your application will need to be re-certified by a medical practitioner once every 3 years to make sure your registration is kept up to date.

Call us to update your details
Life Support Equipment Electricity Subsidy

If you’re eligible for the Life Support Equipment Electricity Subsidy Scheme, you could receive help to cover electricity costs associated with operating life support equipment at your home.

Call us on 1800 267 926 to discuss your eligibility.

Learn more at wa.gov.au

Safety tip: generators

Always run portable generators outside as they produce deadly carbon monoxide. 

Learn more

Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.

Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.