Menu
Search our website
Search
Enter your location for a more local experience in regional WA
Placeholder

 

Contact us

Get in touch

Submit your query and we'll be back in touch soon...

Let us know what you need help with and we will be in touch with an update within 3 business days.

All fields are required unless indicated as optional.

How would you like to hear back from us?

Your personal details will be used in accordance with Horizon Power's Privacy Policy.

An error has occurred while getting captcha image

Account enquiries

Monday to Friday: 8am  - 5pm

1800 267 926

Report faults or outages

Monday to Sunday: 24/7

13 23 51

International enquiries

Monday to Friday: 8am  - 5pm

+61 861 197 730

Prepayment meters

Monday to Friday: 8am  - 5pm

1800 447 707

Interpreter services

Monday to Friday: 8am  - 5pm

13 14 50

National relay service

For hearing or speech difficulties

133 677 (TTY)

Report a faulty streetlight or pole

Monday to Sunday: 24/7

1800 264 914

Media enquiries

Monday to Friday: 8am  - 5pm

1800 799 745

Emergency services

In a life threatening emergency please call emergency services first.

000

Remote Communities

Horizon Power have taken over responsibility for supplying power to 141 remote WA communities. There is no change to how residents' receive or buy power. Aboriginal-owned regional service providers will continue to provide on-the-ground power and water services.
Locate your provider
View

Remote Communities

Horizon Power have taken over responsibility for supplying power to 141 remote WA communities. There is no change to how residents' receive or buy power. Aboriginal-owned regional service providers will continue to provide on-the-ground power and water services.
Locate your provider

Did you know we have an app?

It's even easier to pay your bill and keep track or your energy use.

Learn more

Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.

Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.