Check out our FAQs.
Stay on top of your energy use with the Horizon Power app
Swipe the graph to monitor your daily and hourly usage for the current billing period.
View your estimated current spend for this billing period and an estimate of what your bill would be if your average daily usage remains the same.
Find out your current balance and access our online payment gateway.
Browse a transaction summary and view current and past statements.
How do I get started?
The Horizon Power app is available to customers who have registered with My Account.
What is My Account?
My Account is Horizon Power's online customer portal where all your billing and payment information is stored in one convenient place. You will have access to your account at your own convenience, 24 hours a day, 7 days a week.
You can use My Account to perform a range of simple self-service functions including:
- paying your bill
- updating our account details
- view your billed electricity consumption
- view your past and upcoming bills
- view enquiries raised via My Account
- switch to paperless billing (when you register, you will automatically begin receiving your bills by email)
- moving house online (move-in / move-out)
- open a new account