Faults & power outages
Here you will find information about planned power outages, faults and electricity supply interruptions when they occur.
Report a fault or issue
Is your power out and it's not listed on our faults & outages page? Contact us.
Tips during a power outage
Useful information about what to do if the power goes out.
Report a faulty streetlight
Complete this online form and let us know of any faults with our street lights.
Make a claim
If for any reason your power supply is interrupted, and the interruption is caused by us, you may be able to make a claim for compensation.
Register as a life support customer
If you require life support equipment at your home, please register this information so that we can contact you if there are any planned power interruptions in your area.