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How long does the new meter take to be ready for reconnection after a new account is opened?

It will take up to three hours from when a customer rings up to open a new account or to pay an overdue bill after disconnection, before an advanced meter can be re-energised.

Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.

Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.