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My Account

With our online portal, you can find all of your billing and payment details in one convenient place.

Register Log in

Easily manage your account online

  • Quickly access your account balance and bills
  • See what concessions you may be eligible for
  • Chip away at your bill with Direct Debit
  • Update your details
  • Request more time to pay
  • Notify us if you’re moving home

Play the video to see how easy it is to register and get started.

Register for MyAccount

Getting started

Complete our online form to register for My Account. Have your account number and the email address you used when you first opened your energy account with us ready. 

If you don't have this information, call us on 1800 267 926 and we can help you over the phone.

Once your registration is complete, we’ll send a confirmation email with a link to your online account.

Make the most of My Account

Once you’ve registered, it's easy to manage your account with a few simple steps. 

Go paperless

When you register for My Account, you’ll start receiving your bills by email. 

Keep your details up to date

You can review and update your contact details, including your email address, phone number and bank details.

Sign up for direct debit 

Sign up for one of our direct debit plans through My Account to make smaller, more frequent payments.

Register concessions

Add any eligible concession cards to your account so you can receive the energy rebates or subsidies you may be eligible for.  

Are you a new customer?

Your first step is opening an account.

Find out how

Have you tried our new MyAccount experience?

It's even easier to pay your bill and keep track or your energy use.

Learn more

Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.

Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.