Horizon Power reported a strong results across its financial, safety and community targets for the 2018/19 financial year.
The business retained a strong focus on the delivery of a safe and reliable supply of power to our customers. Our average customers experienced 1.7 power interruptions in 2018/19. This was almost four times less than the regulated threshold of 6.6 power interruptions.
Continued improvements in customer service were reflected by the highest ever customer satisfaction result of 87 per cent.
Horizon Power maintained its focus on improving outcomes in remote communities, installing 101 meters in 13 remote Aboriginal communities and co-funding rooftop solar PV systems in Djarindjin and Lombadina.
We also recorded a strong financial performance with a net profit after tax of $35.9 million, comparing favourably to the budget of $33.1 million.
Horizon Power recorded a Lost Time Injury Frequency Rate (LTIFR) of 1.3 for the year, improving on last year’s LTIFR of 1.8, although above the target of zero.
Key points from the Annual Report are:
- Reduction in the Lost Time Injury Frequency Rate of 1.3 compared to 1.8 in 2017/18.
- Commissioned a solar farm and network battery in Onslow
- Deployment of off-grid renewable energy systems in Esperance
- First Government Trading Enterprise to partner with Supply Nation as part of the State Government’s Aboriginal Procurement Policy.