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Connect a new power supply

Request a new permanent or temporary connection for your building site.

Apply for a new meter

Apply for a new meter

If you need a temporary power supply for your builder to carry out works, or a permanent supply to your new home, you'll need to install a meter so you can be billed for the electricity you use.  

To apply for a new meter, there must already be a connection to the electricity network available at the property, such as a service pillar (green dome). These are usually located just inside the property boundary. 

The cost of a new meter

Please note, the ‘Installation of a new meter’ fixed charge will be included on your first bill. 

All prices are correct as at 1 July 2022, include GST (except where noted otherwise), and are subject to change at any time. 

Apply now

It will take approximately 5 minutes to download and complete the application form or you can call us to open an account.

If you're already a customer with us, please have your account number handy so we can link your accounts in our system.

About the application process

If you need a temporary supply, we'll provide you with a Customer Reference Number (CRN) to provide your builder and/ or electrical contractor, to be used on all future correspondence. 

As part of the application process, you (or your electrical contractor) will need to provide: 

  • An EnergySafety Notice of Completion number for a new installation 
  • Your Customer Reference Number for each new meter to be connected 
  • A valid electrical contractor licence 
  • A valid credit card to pay for the service (if applicable) 

After you have submitted your application, please allow approximately: 

  • 30 business days to design and provide you with a  formal quote 
  • 30 business days for you to sign the Quote Acceptance form and return it to us
  • 12 weeks for work to commence following receipt of payment

Please note: these time frames are estimates only and can vary. 

 

About the application process

Apply for a new electricity connection

If you're connecting power to a property or block of land where there has never been a connection to the Horizon Power network before, you'll need to request a new connection. 

Apply for a new electricity connection

The cost a new connection

The cost of your upgrade will depend on the size, type, and location of the connection.

We'll provide you with a quote once we've reviewed your requirements. If your connection has a total maximum load of between 30 kVA and 1000 kVA (or 10% of the relevant systems peak load), a design fee of $6,397.00 will apply. 

All prices are correct as at 1 July 2022, include GST (except where noted otherwise), and are subject to change at any time. 

For developers 

You may need the Developers authorisation and design information package. A fee of $1,236.26 is payable to provide network information to developers to assist with their planning. This fee is a fixed fee regardless of the size of the development works. 

Apply now

It will take approximately 10 minutes to  complete the application form or you can call us to open an account.

Please note: for large connections, you can submit a preliminary enquiry and discuss your requirements before submitting a complete application.  

About the application process

About the application process

This form will capture your Current Transformer (CT) metering requirements. You’ll find more detail about this and the information you need to provide, on the application form. 

After you have submitted your application, please allow approximately: 

  • 30 business days to design and provide you with a  formal quote 
  • 30 business days for you to sign the Quote Acceptance form and return it to us
  • 12 weeks for work to commence following receipt of payment

Please note, for large connections, you can submit a preliminary enquiry and discuss your requirements before submitting a complete application.

Apply for an unmetered supply

Apply for an unmetered supply

You can apply for an unmetered supply, such as streetlights, traffic lights and boom gates.After you have submitted your application, we will provide you with a quote within 3 weeks. 

To complete the application, you’ll need: 

  • EnergySafety Notice of Completion number for a new installation 
  • Your Customer Reference Number for each new meter to be connected 
  • A valid electrical contractor licnce 
  • A valid credit card to pay for the service (if applicable) 

Apply now

It will take approximately 5 minutes to download and complete the application form or you can call us to open an account.

Apply to switch from overhead to underground supply

An underground power supply is mandatory for all new connections and upgrades - please see our application form for more information. 

Running an underground cable from the pole in the street to your property is known as a pole-to-pillar connection. This involves a pillar connected to our network and installed inside your property, close to the side and front boundaries. You need to organise an electrical contractor to install a mains cable from the pillar to your meter box to complete your connection. 

Apply to switch from overhead to underground supply

Apply now

It will take approximately 10 minutes to  complete the application form or you can call us to open an account.

Please note: for large connections, you can submit a preliminary enquiry and discuss your requirements before submitting a complete application.  

About the application process

About the application process

You may qualify for the subsidised rate of $5,060.50 (up to 3 dwellings) if you meet the terms and conditions. If not, your application will be assessed and quoted on a case-by-case basis.  

All prices are correct as at 1 July 2022, include GST (except where noted otherwise), and are subject to change at any time. 

After you have submitted your application, please allow approximately: 

  • 30 business days to design and provide you with a  formal quote 
  • 30 business days for you to sign the Quote Acceptance form and return it to us
  • 12 weeks for work to commence following receipt of payment

Please note: these time frames are estimates only and can vary. 

Upgrade or modify your power supply

When your energy needs change, your electricity supply might need to be updated or upgraded. 

Learn more
Disconnect or remove power supply

Whether you’re preparing for demolition or need to switch off to complete work safely, here is how you can request that we disconnect or remove a power supply 

Learn more
If you need to change or cancel your application

If you need to change or cancel your application

Sometimes your circumstances change and you may need to cancel or change the information within your application after you have submitted it to us. 

If you would like to change the scope of work in your application, we will first review the change and then: 

  • If the change is minor, we might continue the project with the variation and invoice you for any additional materials, design work and remobilisation costs incurred.  
  • If the change is major, we may need to cancel the project and ask that you submit a new application with your new requirements. 

Please note: for cancelled applications we will invoice you for the costs incurred up to the point of cancellation (time and materials). If construction work has already commenced, we will refund the difference from your access offer, less any costs incurred. 

Keeping safe

Working near electrical infrastructure can be extremely dangerous and can cause serious injury or death. 

Read our safety tips

Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.

Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.