Preparing for an outage

We aim to deliver a continuous power supply, but sometimes power outages happen because of circumstances beyond our control such as a cyclone, storm or emergency maintenance.

If a planned outage is coming soon

Consider actioning the following tips and advice so it's easier for your household or business to manage.

If you've registered life support equipment at your property with us

We’ll contact you at least three days prior to any planned outage. This will give you the opportunity to put a back-up plan into action. Your needs will also be considered when planning power interruptions and restoring power after an interruption

If someone in your home will need life support equipment during the outage, please make sure you have enough back-up supply or make other arrangements.

Register for life support
If you've registered life support equipment at your property with us

Useful links and information

Main Roads

Find out about roadworks, incidents and events happening across WA.

Main Roads website
Department of Fire & Emergency Services (DFES)

Get regular updates on emergency incidents such as bushfires, cyclones, and storms.

DFES emergency alerts
Bureau of Meteorology (BOM)

See weather forecasts, severe weather warnings and observations issued for WA. 

BOM weather warnings

You may be eligible for compensation

If your power supply is interrupted and the interruption is caused by us - you could be eligible to make a claim for compensation.

Make a claim

Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.

Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.