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We’ve partnered with the WA Government to provide additional COVID-19 support for small business and charities with a $500 offset. Find out more


I’m having problems with the app. What should I do?

  • Let us know and we will be in touch.  Simply tap the More icon on the home screen and select Feedback.  
  • You can also try the reset app button in the Account menu slider to rest the app to the default setting and try registering again.
  • We recommend you always download the latest version of the Horizon Power app.  

Let us know if you need any further assistance.

Fill in the form below or view our contact details to get in touch.

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Get in touch

Residential Account Enquiries:
1800 267 926
(8 am - 5 pm weekdays)

Business Account Enquiries:
1800 737 036
(8 am - 5 pm weekdays)

View all contact details