Kimberley floods customer support

We're here to help you get back on your feet. Find out about the support available and how to apply.

What support is available? Reconnecting your power

How can we help?

We know this is a hard time for everyone affected by the recent floods in the Kimberley. If you're a resident or eligible business owner in Fitzroy Crossing or surrounding communities, we have a range of financial relief and support options to keep you connected. Depending on where you live, this could include:

You may also be eligible for...

Call Horizon Power

Our local support team is here to help keep you connected. If you've been directly affected by the floods, find out if you're eligible for the assistance available.

What to expect...

Here's some information about who is eligible for support, how to apply and what these changes will look like on your electricity bill. 

Safety first

Always use a Licenced Electrical Contractor. Never attempt any electrical work or repairs yourself as this could result in life threatening injuries.

If you have any concerns about this process or whether it is safe to use electricity, please contact us.

Reconnecting your power after flood damage

Latest updates & FAQs Step-by-step guide

Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.

Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.