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Manage My Account

Here you’ll find everything you need to manage your account, including how to pay your bill, request a payment plan and update your details.
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Log in to My Account

My Account allows you to perform a number of simple self-service functions online at your own convenience by accessing your account 24 hours a day, 7 days a week.

Pay my electricity bill

Pay my electricity bill

You can access our online payment gateway through My Account or by clicking here.

Open or close my electricity account

Open or close my electricity account

You can easily open an account or close your account online.

Move house or update my details

Move house or update my details

If you are moving in or out of an existing property, here's some useful information.

Concessions, rebates and subsidies

Concessions, rebates and subsidies

We are pleased to provide a number of rebates and subsidies to eligible customers on behalf of the State Government.

Request a payment plan or extension

Request a payment plan or extension

Find out the options available if you need more time to pay your electricity bill or would like to request a payment plan.

Switch to paperless billing

Switch to paperless billing

Enjoy the convenience of having your electricity bills sent directly to your inbox.

Understand my electricity bill

Understand my electricity bill

Everything you need to know to help you read and understand your electricity bill.