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Manage My Account
Find everything you need to manage your account, including how to pay your bill, request a payment plan and update your details.
Download our app to keep track of your usage
- View your current spend and an estimate of what your next bill is likely to be
- Monitor your daily and hourly energy usage
- Pay your bill or pay a portion towards future bills
- Stay up to date on planned and unplanned power outages
- See which appliances use the most energy in your home
- Browse simple energy saving tips
- If you have solar installed, view how much energy you’re exporting to the grid
The app is available from the following online stores:
Electricity prices
Electricity prices
Find out the electricity pricing and tariffs for Horizon Power residential and business customers.
My Account and app
My Account and mobile app
Pay your bill, view your energy use and more. Managing your electricity account has never been easier!
Pay my electricity bill
Pay my electricity bill
You can access our online payment gateway through My Account or by clicking here.
Open or close my electricity account
Open or close my electricity account
You can easily open an account or close your account online.
Move house or update my details
Move house or update my details
If you are moving in or out of an existing property, here's some useful information.
Concessions, rebates and subsidies
Concessions, rebates and subsidies
We are pleased to provide a number of rebates and subsidies to eligible customers on behalf of the State Government.
Request a payment plan or extension
Request a payment plan or extension
Find out the options available if you need more time to pay your electricity bill or would like to request a payment plan.
Switch to paperless billing
Switch to paperless billing
Enjoy the convenience of having your electricity bills sent directly to your inbox.
Understand my electricity bill
Understand my electricity bill
Everything you need to know to help you read and understand your electricity bill.