What are the benefits of the MyAccount app?

The new app makes it even easy to manage your energy account from your favourite devices - anytime, anywhere.

Log in using a secure two-step verification process, through an SMS or email one-time passcode or password. 

See how you're tracking before your next bill arrives
Get the estimated size of your next bill, see how much energy you're using, set a spend goal and track your spend.

Easily manage your account online 
View your account and bills, sign up for Direct Debit, update your details and notify us if you're moving home.

Get support when you need it
Request more time to pay, choose flexible payment options, see what concessions you are eligible for and easily get in touch.

More ways to top up your credit
You don't need to log in to the app every time - family