News & announcements

On country at Kiwirrkurra Community. L-R: Rebecca Dalton (Horizon Power), Jack Rentsch (Horizon Power), Dwayne Oxenham (Horizon Power), Dinny Ward (Kiwirrkurra Community), Kayne Lewis (Horizon Power) and Brett Sutcliffe (Horizon Power).

Horizon Power has delivered Advanced Metering Infrastructure (AMI) to Kiwirrkurra – the first remote community in the Pilbara region, and one of the most remote areas in Western Australia.

This AMI project connects 57 households and key community facilities to Horizon Power’s network, giving residents access to safer, more reliable power, with prepayment services now available. Customers will also have more options on how to pay, enjoy greater consumer protection, access to energy concessions and practical tools to manage their energy use.

The State Government, through our Community Partnerships Program, has awarded more than $465,000 to support 72 community initiatives across regional and remote Western Australia.

The State and Federal Governments have delivered more than $185,000 in energy saving credits to households in the Kimberley, supporting cleaner, more reliable and lower-cost energy for remote First Nations communities.

Horizon Power's Kimberley Communities Solar Saver (KCSS) program supports households unable to afford individual rooftop solar. Instead, solar panels are installed across selected homes, with the credits shared among the community.

Each year, the WA State Government reviews electricity prices to better reflect the cost of supplying power across the state.

To keep pricing fair, the Government applies a Uniform Tariff Policy, meaning all customers in WA pay the same for electricity, regardless of where they live. 

Tropical Cyclone Narelle caused significant power outages and damage across Exmouth. We know recovery can take time, and managing essential services is one less thing you should have to worry about. 

To support the Exmouth community, we are providing electricity related support to help eligible residential and small business customers recover. This support focuses on electricity costs and reconnection and sits alongside other disaster assistance available through the State Government. 

Customers are being urged to remain vigilant following reports of scam phone calls across our regions - impersonating Horizon Power. 

If you receive a call or told to contact 1300 573 917 - this is a scam.

Please hang up and contact Horizon Power directly on 1800 267 926 or via horizonpower.com.au/contact-us.

Horizon Power would like to thank everyone for their patience and resilience during this difficult time.

We're focussed on providing continuous, safe power to all affected customers.

As the recovery effort continues, access the latest information and support services below.

Thank you to the hundreds of homeowners and businesses that joined us for the Broome Solar and Battery Energy Event on March 18th, 2026.  

As part of our ongoing commitment to improve the safety, reliability and efficiency of the electricity network, we’re trialling two dronebased power pole inspections across the Esperance and Hopetoun regions.