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Each year, the WA State Government reviews electricity prices to better reflect the cost of supplying power across the state.
To keep pricing fair, the Government applies a Uniform Tariff Policy, meaning all customers in WA pay the same for electricity, regardless of where they live.
Tropical Cyclone Narelle caused significant power outages and damage across Exmouth. We know recovery can take time, and managing essential services is one less thing you should have to worry about.
To support the Exmouth community, we are providing electricity related support to help eligible residential and small business customers recover. This support focuses on electricity costs and reconnection and sits alongside other disaster assistance available through the State Government.
Customers are being urged to remain vigilant following reports of scam phone calls across our regions - impersonating Horizon Power.
If you receive a call or told to contact 1300 573 917 - this is a scam.
Please hang up and contact Horizon Power directly on 1800 267 926 or via horizonpower.com.au/contact-us.
Horizon Power would like to thank everyone for their patience and resilience during this difficult time.
We're focussed on providing continuous, safe power to all affected customers.
As the recovery effort continues, access the latest information and support services below.
Thank you to the hundreds of homeowners and businesses that joined us for the Broome Solar and Battery Energy Event on March 18th, 2026.
As part of our ongoing commitment to improve the safety, reliability and efficiency of the electricity network, we’re trialling two dronebased power pole inspections across the Esperance and Hopetoun regions.
Horizon Power is pleased to announce the appointment of Krystal Skinner as Chief Executive Officer, effective immediately, following a successful period as Acting CEO. Ms Skinner brings a wealth of experience in the energy sector and has demonstrated outstanding leadership, vision, and commitment to Horizon Power’s purpose of delivering clean energy solutions for regional growth and vibrant communities.
Congratulations to the winners of our Thriving Communities competion.
We’ve listened to your feedback and made it easier to manage your account on any device, anytime, anywhere.
Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.
Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.