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Get important updates that affect your business

And nominate a primary outage contact today.

We're improving the way we notify you about power outages

From March 2025, we’ll be automating our email and SMS outage notifications to customers for planned and unplanned power outages.

This means you can nominate a primary outage contact to receive power outage notifications in addition to the authorised account holder.

Business details

    Your Horizon Power account number is located in the top left corner of your bill. If you don't have this handy, call us on 1800 267 926.

     

    Authorised account holder

     
    What business contact details would you like to update?

    I'd like to update my...
    We'll SMS any notifications to this number if your business is affected by a planned or unplanned outage.

    Postal address

    Add a primary outage contact

    We'll also notify this contact of any planned or unplanned outages that affect your business - so it's easier to prepare for or manage these when they occur.

    Would you like to nominate a primary outage contact? To ensure we can always contact someone in your business we encourage you to provide an email address or mobile number that is continuously monitored.
    Will the primary outage contact be notified via...

    Terms and conditions

    Your personal details will be used in accordance with Horizon Power's Privacy Policy.

    Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.

    Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.