Sign up and help us improve our service to you

Thank you for volunteering to participate in our customer experience improvement project. We'd love to learn more about your service experiences with Horizon Power.

To complete the sign up process, please answer a few short questions and leave us your details. If you’re eligible we will be in touch to book a convenient time with you.

I am the person who deals with electricity decisions in my household...


We're sorry...

Unfortunately you're not eligible to participate. To exit, close the browser window or return to the Horizon Power homepage

My age is...
I am located in the...
My gender is...
Which of the following best describes your housing situation?
Which of the following experiences have you had with Horizon Power? Select as many as apply.
Which of the following best describes your internet access in your home?
Are you comfortable with doing the interview via video chat? We will send a link in a calendar invite. When you click on it the video chat will open via a browser window.
Which day/s would you prefer to have the interview?
What time of day best suits you?

Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.

Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.