Lightbulb Lab: a customer community

Collaborate with us and be the first to hear about what we're doing to create a better energy future for our regions.

Help shape the future of energy

As a member of the Lightbulb Lab, you'll be invited to participate in surveys, online forums, and other initiatives that will help us better understand your needs and preferences. You'll also have the chance to learn about our upcoming initiatives and provide feedback to help us improve. 

Help us to create a brighter energy future. Join the Lightbulb Lab community, by completing the CoreData 6-minute survey.

We'll gather your thoughts in a number of ways

Your thoughts are powering change

Our customer feedback has already seen us change the way we:

Your input will further shape the products and services we have on offer.

Join the Lightbulb Lab

Perks of having your say

There’s lots of great reasons to join our Lightbulb Lab customer community, and here’s just a few:

Frequently asked questions

  • Who is CoreData?

    CoreData WA is a research and insights consultancy, based in Perth. Part-owned by the global CoreData Group, they offer the benefit of a small, local team on the ground, with the support and resourcing.

    We partner with CoreData to provide market research expertise for our business and be our trusted partner for our customer experience survey program.

    CoreData WA strictly adheres to the Research Society Code of Professional Behaviour in relation to research confidentiality and security. We maintain the highest standards of data security requiring careful management and storage.

  • Are my answers private?

    All your responses are strictly confidential and remain anonymous. View CoreData's privacy policy.‚Äč

  • Why do we partner with CoreData?

    Horizon Power has a commitment to community involvement, with this being one of our Guiding Principles. Listening, creating and delivering in collaboration with our customers and communities is important to us. We seek to actively listen, collaborate and co-create wherever possible. 

    CoreData provides the research partner service with high standards of research integrity, security and privacy that allows the voice of our customers and communities to be heard and help inform our decision making within Horizon Power. 

The future of energy is changing

We’re working with local communities to design ways to shift our traditional electricity systems towards renewable energy solutions.

Find out what we're doing

Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.

Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.