decrease font increase font email page pdf print page

Rebates and subsidies

Horizon Power provides a number of rebates and subsidies to eligible customers on behalf of the State Government.

To be eligible for any of these rebates and subsidies you must hold at least one concession card and be on the A2 Residential Tariff.

To apply for these rebates, please telephone Horizon Power on 1800 267 926 and advise us of your card details, or download an application form. Remember to contact us on 1800 267 926 each time you get a new card so that the rebates continue to be applied to your account. You don't need to reapply but you need to update your records with us.

For more information and full eligibility requirements on any of these rebates please visit the Department of Finance Concession card holders page

Concession card Rebate/subsidy 
Western Australian Seniors Card  Cost of Living Assistance Payment
Centrelink Health Care Card Account Establishment Rebate
Cost of Living Assistance Payment
Dependent Child Rebate
Meter Testing Fee Subsidy 
Centrelink Pensioner Concession Card  Account Establishment Rebate
Air-Conditioning Rebate
Cost of Living Assistance Payment
Dependent Child Rebate
Meter Testing Fee Subsidy
Veterans Pensioner Concession Card Account Establishment Rebate
Cost of Living Assistance Payment
Dependent Child Rebate
Meter Testing Fee Subsidy
Commonwealth Seniors Health Care Card Air-Conditioning Rebate
Veterans Affairs Gold Card (War Widow, Dependant, Totally and Permanently Incapacitated  Account Establishment Rebate
Cost of Living Assistance Payment
Dependent Child Rebate
Meter Testing Fee Subsidy

The State Government has announced that WA residents, who live in group style accommodation such as retirement villages and/or apartments, can now apply for the CoLA payment and also for the dependent child rebate and air-conditioning subsidy. Applications can be made online at www.finance.wa.gov.au or by phoning 9262 1486.

Hardship Utility Grant Scheme (HUGS)

Customers experiencing financial hardship may be eligible for assistance through the Hardship Utilities Grant Scheme (HUGS). This scheme assists people in financial hardship to help pay their utility bills and avoid utility disconnection. If you think you might be eligible for HUGS, or to discuss other financial assistance available, please contact us on 1800 267 926. For more information on financial assistance we offer, you can also view the Horizon Power Financial Hardship Brochure, or the Horizon Power Financial Hardship Policy

Life Support Equipment Electricity Subsidy Scheme

The Life Support Equipment Electricity Subsidy Scheme provides assistance to financially disadvantaged persons to help cover electricity costs associated with operating life support equipment at home. The Scheme is aimed at people who are dependent on specified life support equipment used in their homes under specialist medical advice and are holders of concession cards that are means tested.

Further information on this subsidy, administered by the Office of State Revenue, is available at the Department of Finance website.

Thermoregulatory Dysfunction Energy Subsidy Scheme

The State Government has introduced a new power bill subsidy for West Australians who suffer from chronic medical conditions which prevents them from controlling their own body temperature. This subsidy helps pay for domestic heating or cooling systems. The annual subsidy is enough to pay for the operation of a room-sized reverse cycle air-conditioner for six hours every day of the year. The Office of State Revenue administers the Scheme. Application forms, medical guidelines and additional information are available here.

Last updated: Tuesday, 25 March 2014 4:10 PM