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Rebates and subsidies

Horizon Power provides a number of rebates and subsidies to eligible customers on behalf of the State Government.

To be eligible for any of these rebates and subsidies you must hold at least one concession card.

To apply for these rebates, please telephone Horizon Power on 1800 267 926 and advise us of your card details, or download an application form.

Remember to contact us on 1800 267 926 each time you get a new card so that the rebates continue to be applied to your account. You don't need to reapply but you need to update your records with us.

All of the values below include GST.

Account establishment fee rebate

This rebate covers the cost of establishing a new account and has a value of $33.80.
You are eligible if you have one of the following: 

• Centrelink Health Care Card
• Centrelink Pensioner Concession Card
• Veterans’ Affairs Gold Card
• Veteran's Affairs Pensioner Concession Card

Cost of Living Assistance (CoLA) payment

CoLA replaced the State Government Energy Rebate and assists with the cost of energy. It has a value of $200 divided into daily amounts credited to your bill.
You are eligible if you have one of the following: 

• Centrelink Health Care Card
• Centrelink Pensioner Concession Card
• Veterans’ Affairs Gold Card
• Veterans’ Affairs Pensioner Concession Card
• WA Seniors Card

Permanent caravan park residents with one of these cards may also apply.

Dependent child rebate

This rebate helps concession card holders with dependent children with energy costs. Eligible customers receive 66.62 cents/day for one child, 82.08 cents/day for two children, 101.54 cents/day for three children and 119 cents/day for four children.
You are eligible if you have any dependent children listed on one of the following:

• Centrelink Health Care Card
• Centrelink Pensioner Concession Card
• Veterans’ Affairs Gold Card
• Veterans’ Affairs Pensioner Concession Card.

Permanent caravan park residents with dependent children listed on one of these cards may also apply.

Reduced meter testing fee
 
You are eligible to receive reduced meter testing fees (concession rate of $139.80) if you have one of the following:

• Centrelink Health Care Card
• Centrelink Pensioner Concession Card
• Veterans’ Affairs Gold Card
• Veterans’ Affairs Pensioner Concession Card

Air conditioning rebate

Horizon Power provides eligible seniors and concession card holders with dependent children a rebate equivalent to the cost of 200 kWh of electricity per applicable month, to offset the electricity costs associated with operating an air conditioner.

This rebate applies for a specified number of months each year depending on where you live in the State.

To be eligible for the air conditioning rebate, you must:

• live in areas of the State that experience prolonged periods of heat. The rebate applies to areas which are north of the 26th Parallel and/or north of the 50 Day Relative Strain Index line; and
• have dependant children and be a holder of a Centrelink Health Care Card, a Pensioner Concession Card or a Veterans Affairs Gold Card; or
• have a valid Western Australian Seniors Card and either a Pensioner Concession Card or a Commonwealth Seniors Health Card.

If you wish to apply for this rebate, please fill out the Seniors' Air Conditioning Rebate Application Form or the standard Air Conditioning Rebate Application Form or telephone us on 1800 267 926.

Hardship Utility Grant

Customers experiencing financial hardship may be eligible for assistance through the Hardship Utilities Grant Scheme. This scheme assists people in financial hardship to help pay their utility bills and avoid utility disconnection. To find out if you may be eligible for this scheme, please telephone Horizon Power on 1800 267 926. Click here to view Horizon Power Financial Hardship Policy.

Life Support Equipment Electricity Subsidy Scheme

The Life Support Equipment Electricity Subsidy Scheme provides assistance to financially disadvantaged persons to help cover electricity costs associated with operating life support equipment at home. The Scheme is aimed at people who are dependent on specified life support equipment used in their homes under specialist medical advice and are holders of concession cards that are means tested.

Further information on this subsidy, administered by the Office of State Revenue, is available at the Department of Treasury and Finance website.

Thermoregulatory Dysfunction Energy Subsidy Scheme

The State Government has introduced a new power bill subsidy for West Australians who suffer from chronic medical conditions which prevents them from controlling their own body temperature. This subsidy helps pay for domestic heating or cooling systems. The annual subsidy is enough to pay for the operation of a room-sized reverse cycle air-conditioner for six hours every day of the year. The Office of State Revenue administers the Scheme. Application forms, medical guidelines and additional information are available here.