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Electrical asset safety

We take safety seriously - and we share this commitment with our contractors, installers and anybody who needs to work near our network. 

Trees and powerlines

Here's how to avoid tree branches touching powerlines, which can cause power interruptions, fire and other accidents. 

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Help by staying at least 10m away

When you see a fallen powerline, the best way to help is to call Horizon Power immediately on 13 23 51.

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Don’t dig if you don’t know what’s down there

If you plan on digging or excavating, it’s important you don’t start until you know where underground cables are located. Because accidentally hitting or damaging underground cables can be costly and dangerous. It could even cost you your life.

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Electricity is all around us

Read our quick guide on how to take care around electrical infrastructure you can and can't see.

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Service line safety

Electricity connects to your home in different ways, through either overhead or underground power. In both instances, a network service wire leads to a connection point of supply on your property.

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Sunken but the same

In the parts of our network which are underground, powerlines are sunk beneath the ground and a mini-pillar or ‘green dome’ is installed just inside the property to connect homes to the network. 

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Always use a licensed contractor

Electricity is dangerous. Don’t risk causing harm to you or your family by doing your own electrical work.

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Protect your household with a Residual Current Device

Electrical accidents can happen in an instant and RCDs can help to protect you and your family. 

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Know how to use your generator safely

You might have a portable generator to provide a back-up power supply for lighting, refrigerators and other essential appliances during power outages

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Private power poles

Your private power pole is your responsibility. Learn how to keep your pole safe and well-maintained.

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Farm and agricultural safety

Powerlines, power poles and other electrical infrastructure can all present serious safety risks on your farm or agricultural property.

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Oversize loads

Depending on the route, vehicle type and the size of the load you need to transport, you might need our approval or help to move safely.

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Shocks and tingles

You can't always see an electrical fault, but you can feel one.  

Always report electric shocks and tingles to us on 13 23 51

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Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.

Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.