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Find out how Horizon Power and the WA Government are supporting you through COVID-19 and learn about the $600 WA Household Electricity Credit. Find out more

My account

What other fees and charges may I have to pay with regards to my electricity account?

We charge a one off account establishment fee and other fees apply for reconnection, special meter reads, meter testing, overdue account notices and rejected payments.

These prices are published on our website for residential and business customers.

Let us know if you need any further assistance.

Fill in the form below or view our contact details to get in touch.

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Get in touch

Residential Account Enquiries:
1800 267 926
(8 am - 5 pm weekdays)

Business Account Enquiries:
1800 737 036
(8 am - 5 pm weekdays)

View all contact details