Skip to main content
We’ve partnered with the WA Government to provide additional COVID-19 support for small business and charities with a $500 offset. Find out more
Close

My account

I have a prepayment meter (PPM). Who can I contact if I have a question?

Please call the prepayment account enquiry line - 1800 447 707. The account enquiry line is open from 8 am – 5 pm. If your call is about a fault, please call the fault number on 132351. Click here for other ways to contact us.

Let us know if you need any further assistance.

Fill in the form below or view our contact details to get in touch.

* Indicates a mandatory field.

Get in touch

Residential Account Enquiries:
1800 267 926
(8 am - 5 pm weekdays)

Business Account Enquiries:
1800 737 036
(8 am - 5 pm weekdays)

View all contact details