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Faults and emergencies

I’ve seen a fallen powerline. What do I do?

Always assume a fallen powerline is live. Stay well clear and report the fault to us immediately on 13 23 51. 

Let us know if you need any further assistance.

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Get in touch

Residential Account Enquiries:
1800 267 926
(8 am - 5 pm weekdays)

Business Account Enquiries:
1800 737 036
(8 am - 5 pm weekdays)

View all contact details