Select 'Forgot PIN' on the log in screen. You will be prompted to enter your details and choose a new PIN.
- The projected bill is not what I was expecting. How accurate is this figure?
- How do I download and log in to the Horizon Power app?
- After I have downloaded the app and registered for My Account, how long will it take before I have access to the app?
- How current is the electricity usage information in the app? Is it real-time?
- I have forgotten my four digit PIN. What should I do?
Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.
Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.