Disability Access and Inclusion Plan
Horizon Power is committed to developing an accessible and inclusive community
Our commitment is to provide information, services and public facilities that are easy for all community members to access, regardless of their ability. This is demonstrated in our Disability Access and Inclusion Plan (DAIP) for 2019 - 2024 and includes information about: service availability and access to events, buildings and facilities, information, quality of service, complaints, consultation and employment.
It is a requirement of the Disability Services Act 1993 that all public authorities develop and implement a Disability Access and Inclusion Plan (DAIP) outlining how the organisation ensures equal access to its facilities and services for people with disability. Other legislation underpinning access and inclusion includes the WA Equal Opportunity Act 1984 and the Commonwealth Disability Discrimination Act 1992 (DDA).
Disability Access and Inclusion Plan 2019 - 2024
Read the DAIP to find out more about our commitment to providing access and inclusion for people with a disability.
DAIP requirements for Horizon Power contractors
Where a contractor is providing a service to the public on Horizon Power’s behalf, the contractor must ensure that the activities are undertaken in an accessible manner consistent with Horizon Power’s DAIP and in accordance with the specifications of the contract and scope of work. The contractor must report (using the reporting template that is prescribed in the contract) to their Contract Manager by 30 June each year.
Further information on how to implement the DAIP, please see the Department of Communities website.
We value your feedback
Our Disability Access and Inclusion Plan (DAIP) for 2019 – 2024 demonstrates how we are working to ensure our services are accessible to everyone, regardless of their abilities.
If you would like to comment on our DAIP, make a suggestion to improve access, or request the document in an alternative format, you can email [email protected] or telephone our customer service team 1800 267 926, TIS 13 14 50 or TTY 1800 461 499.