Skip to main content

Disconnect a power supply

  • Prepare for demolition
  • Disconnect the power to complete work
  • Reconnecting to the network

Are you demolishing a property and need to disconnect the power?

Complete the form below to request we disconnect the electricity supply to your property ahead of demolition. 

If a property has been disconnected for more than six months, Horizon Power requires either an Electrical Safety Certificate or a Notice of Completion from a licensed electrical contractor to ensure the property is safe for reconnection.  

How much will it cost?

  • A fee of $611.20 will apply.

What to do next? 

Do you need to disconnect the power to safely carry out work?

If you're renovating you home, or completing other non-electrical works, you can request that we temporarily disconnect your power supply while the work is carried out. 

How much will it cost?

  • $611.20 fee will apply for us to disconnect power at the pole/pillar (LV only). 

What to do next? 

Is an electrician working at the property and you need to temporarily disconnect the supply?

The submission of a Preliminary Notice by the electrical contractor ahead of electrical work being carried out within the premise will also trigger this process and notify us of the work being carried out.  

Note: if a property has been disconnected for more than six months, Horizon Power requires either an Electrical Safety Certificate or a Notice of Completion from a licensed electrical contractor to ensure the property is safe for reconnection.  

You may need to request that we reconnect your power after a disconnection

In order to comply with our obligations under the Electrical Act of 1947: Regulation 242.1 (parts A, B & C) and ensure properties are safe for reconnection, Horizon Power requires that all installations that have been disconnected for a time period of six months or greater be tested by a licensed electrical contractor prior to reconnection. 

What to do next?

Once the testing is complete the electrical contractor will submit:

  • an Electrical Safety Certificate (a standardised form available from the Office of Energy Safety and the only ones acceptable by Horizon Power), or
  • a Notice of Completion (if they have conducted notifiable electrical work to ensure the property is safe for reconnection), to Horizon Power’s Inspectorate by email [email protected] or fax (08) 6310 1044

Upon receipt of the compliant Safety Certificate or Notice of Completion, a service order will be raised to reconnect the property. The Safety Certificate or Notice of Completion must state that the installation has been tested and is safe to be connected to supply and be no older than one month from the request for connection.

Move house or update my details

Are you moving house?

Your can easily move in or out of an existing property, or update your details online with My Account.

Upgrade or modify an existing supply

Upgrade or modify an existing power supply

Upgrade your power supply, connect an overhead network to an underground connection or relocate an electrical asset.

New electricity and meter connections

Install a meter or request a new connection

Are you building and need to install a meter, or want to apply for a new electricity connection?