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Building or upgrading your home

This page will guide you through the process of applying for a new electricity connection or electrical upgrade. If you have any questions, or need assistance at any stage of the connection process, your local Horizon Power office can help.

New connections or upgrades

Process for new connections and upgrades

For more information about any of these steps, please download our brochure on how to apply for a new connection or electrical upgrade.

Other works

Please complete the relevant application form below.

Connection applications are designed to assist Horizon Power understand your connection needs and to assess the network infrastructure requirements. The Connection Application Form is the primary form to connect power to any site.

The title="Underground power form" target="_blank">Application for Underground Supply in an Overhead Area form to connect a single residential property from the overhead network to an underground connection.  

The title="Request for Horizon Power Network Service" target="_blank">Request for Horizon Power Network Service form to arrange connection or disconnection of power, temporary builder’s supplies, upgrades from single to three phase supply and connections to existing underground pillars.  

The title="Request for Quotation for Relocation of Horizon Power Assets" target="_blank">Request for Quotation for Relocation of Horizon Power Assets form to apply for the relocation of distribution equipment such as transformers, pillars and overhead lines. Relocation is subject to a suitable alternative location and will be chargeable to the applicant.   

The title="Application for CT Metering Works" target="_blank">Application for CT Metering Works form to arrange for Current Transformer (CT) metering when there will be no increase in demand. A Connection Application form must be completed if the supply is being upgraded.  

Things to be aware of

  • We encourage you to contact your local office to discuss your supply options if any of the below criteria apply to you, as Horizon Power is not oliged to connect customers who:
    • are more than 100 metres from a network
    • are outside the electrical licensing boundary designated to each network
    • will consume more than 160 megawatt hours (MWh) of electricity a year.
  • In most instances, your electrical contractor must submit a Preliminary Notice before starting work and a Notice of Completion within three working days of completing the work. An Inspectors’ Order or Advice Note may be issued to the electrical contractor if any further work needs to be undertaken before the property can be energised. Your electrical contractor must provide you with an Electrical Safety Certificate within 28 days of completing the electrical work, certifying that the work has been checked and tested, is safe, compliant and completed to a trade finish.  

  • Horizon Power has a Pricing Policy to guide how we charge for the services we provide you in relation to connecting your service, providing and managing your supply of electricity as well as for the buyback of renewable energy.How much you have to pay will depend on what type of customer you are. Use our Customer Calculator for more information on our pricing policy or to find out what type of customer you are. Or you can go straight to our fact sheet about thetarget="_blank"> pricing policy for Residential Customers.
    Last updated: Monday, 31 March 2014 1:05 PM