Horizon Power :: Open Or Close An Account

This section contains information on how to open a new account or close an existing account with Horizon Power.

You may choose to do this using the internet, or by calling our Customer Service Representatives on 1800 267 926.

If you are a registered Life Support Customer, please phone us on 1800 267 926, so one of our Customer Service Representatives may assist with your needs.

If closing an account, please advise us at least five days in advance so that we can carry out a meter read to finalise your account.

If you are moving into an existing premise and need to have the power connected, you should contact us as early as possible and provide your information to us to establish your account.

Karratha and Port Hedland

Where you advise us before 3.00 pm on a business day, your supply will be connected by the end of the next business day. If your request is received after 3.00 pm, your supply may take up to two business days to connect.

All other regional towns

Where you advise us before 3.00 pm on a business day, your supply will be connected by the end of the fifth business day. If your request is received after 3.00 pm, your supply may take up to six business days to connect.

Open And Close An Account

An online form is available to make it easy for you to open and close your Horizon Power account.
Close An Existing Account

Complete this form in order to close your current Horizon Power account.
Open An Account

Complete this form in order to open an account with Horizon Power.

Open Or Close An Account

Karratha and Port Hedland

All other regional towns

Open And Close An Account

Close An Existing Account

Open An Account