Customers can make a claim for compensation for loss or damage if it is caused by Horizon Power's negligence. However, customers cannot claim compensation if loss or damage is due to events or circumstances outside of Horizon Power's control such as major storms, lightning strikes, high winds, vandalism, motor vehicle collisions with power poles, interference by birds/animals, bushfires and other such events.
Please complete the Customer's Damage Report form (below) and return it to:
Horizon Power Complaints and Claims
PO 1066
Bentley DC
WA 6983
PDF files on this page will require a copy of the Adobe Acrobat Reader. If you do not have it already, download it for free.
Last Updated: 8 April 2009
© 2007, Horizon Power (ABN 57 955 011 697). All Rights Reserved
Your use of this web site constitutes acceptance of the Horizon Power Terms of Use, Privacy Policy & FOI Guide