What we do
Horizon Power provides high quality, safe and reliable power to approximately 100,000 residents and 10,000 businesses, including major industry, across regional and remote Western Australia.
Visit About us to find out more.
Are you moving home, building, opening or closing your account?
Visit Your acccount for information and forms to help you with this process.
You can also speak to a Customer Service Representative on
1800 267 926.
Paying your bill
At Horizon Power we understand that paying bills is never much fun. Pay the way that suits you, click here for more information.
To help cut your energy use and reduce your bills, view the tips at www.switchthefuture.com.au.
Faults and safety
If you are aware of an unsafe power installation or experience a supply interruption, please call our response team on 13 23 51.
If you see a faulty streetlight, you can report this directly by telephoning 1800 264 914.
Horizon Power has started work on the construction of a 60 megawatt (MW) power station in South Hedland that is due to be operational in 2014.
As your local energy partner in the Pilbara, Horizon Power is committed to delivering safe and reliable power supplies to Pilbara residents.
With construction of Chevron’s Wheatstone project underway in the Pilbara town of Onslow, power is one of the critical pieces of infrastructure that needs to be further developed to ensure reliable and safe power supplies supply to the local community during this period of rapid growth.
Horizon Power has embarked on a $77 million project to build, own and operate a new power station and transmission infrastructure to serve the growing needs of the Carnarvon community.
Approximately $44 million was invested in three network upgrade programs in the Esperance district between 2006 and 2013 to ensure compliance with all regulatory requirements and significantly improve safety. Investment by State Government into these upgrade programs has also delivered significant improvements to reliability of power supplies, in particular on the rural networks, where reliability has increased by more than 70 per cent.
This project involves upgrading the electrical distribution network in the community and eventually replacing an ageing and poorly located power station with a more modern, efficient and environmentally friendly power station. The electricity network was upgraded in October 2011. Residents now access household power via pre-payment meters, giving them greater visibility and control of electricity consumption and costs.
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