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Home » Faults & Safety

Faults & Safety

Safety always comes first at Horizon Power. 

If you are aware of an unsafe power installation or experience a supply interruption, please call our response team on 13 23 51.

If you see a faulty streetlight, you can report this directly by telephoning 1800 264 914.

Useful information on safety in and around your property is provided in this section.

  • Power Outages and Restoration

    If you experience a power outage, call our response team on 13 23 51.

  • Dial Before You Dig

    Ring 1100 to identify the location of underground power services before you dig.

  • Safety

    Safety of our workers, suppliers and assets is always number one priority at Horizon Power.

  • Reporting A Fault

    Faults can be reported to us on 13 23 51. To assist us in a quick response to your call, it is useful to provide us with details of your Horizon Power account number or meter number.

Last Updated: 22 April 2009

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