Horizon Power: Power to You
Skip Navigation
  • About Us
  • Careers
  • Contact Us
  • Site Map
  • Search
Weather Icon
Karratha, WA  »
Unavailable
  • Residential
    • Pay Your Account
      • Online Payment
      • By Mail
      • BPAY
      • BPAY View
      • Pay in Person
      • Pay Over The Phone
      • Payment Difficulties?
      • Centrepay
      • Budget Card
    • Open Or Close An Account
      • Open And Close An Account
      • Close An Existing Account
      • Open An Account
    • Request Account
    • Account Balance
    • Change Mailing Address
    • Claims
      • Compensation For Damage
      • Extended Outage Payment Scheme
      • Planned Power Interruption
    • Your Account
      • Get Connected
      • Understanding Your Account
      • Your Meter Box
      • Code of Practice
      • Products & Services
      • Prices, Fees & Rebates
    • Building a New Home
    • Network Connection Application Forms
      • Contributory Extension Scheme Enquiry Form
  • Business
    • Your Account
      • Pay Your Account
      • Your Meter Box
      • Get Connected
      • Prices & Fees
      • Claims
    • Building a New Business Property
    • Contestability
      • Choosing your Electricity Supplier
      • Deregulation FAQs
    • Network Connection Application Forms
      • Contributory Extension Scheme Enquiry Form
  • Major Projects
  • Environment
    • Energy Saving Ways
      • Consumption Calculator
      • Before You Build
      • In Your Home
      • Renewable Energy Rebate Programs
    • Environmental Management
      • Environmental Policy
      • Environmental Management Systems
      • Environmental Effects
    • Trees and Powerlines
      • Tree and Vegetation Management
      • Planting Guide
      • Why should my trees be trimmed?
      • Australian Natives
      • Western Australian Natives
      • Exotic Plants
    • Renewable Energy
      • History of Renewable Energy in WA
      • Wind Power
      • Bioenergy
      • Solar Power
      • GreenSelect green energy product
    • Greenhouse Effect
      • Greenhouse Effect Overview
      • The Kyoto Protocol
      • Australian Climate Change Measures
      • State Renewable Energy Policy
      • Cooperative Agreement
    • National Pollutant Inventory
  • Commercial Partners
    • Service Supplier Accreditation
      • Supplier of Goods Only
      • Introduction and Instructions
      • Documentation Checklist
      • Safety and Health Overview
      • Environment Overview Statement
    • Policies & Guidelines
    • Metering Service
      • Metering Requirements
      • Approved Metering Installation Providers
      • Mandatory Link Criteria & Metrology Procedure
      • 415 Volt CT Switchboard
      • Automated Meter Reading (AMR)
      • Application Forms
Home » Business » Your Account » Claims » Compensation For Damage

Compensation For Damage

Customers can make a claim for compensation for loss or damage if it is caused by Horizon Power's negligence. However, customers cannot claim compensation if loss or damage is due to events or circumstances outside of Horizon Power's control such as major storms, lightning strikes, high winds, vandalism, motor vehicle collisions with power poles, interference by birds/animals, bushfires and other such events.

Please complete the Customer's Damage Report (below) and return it to:

Horizon Power Complaints and Claims
PO 1066
Bentley DC, WA 6983

  • Customer's Damage Report - Claim Form
    File size: 67Kb

Last Updated: 24 September 2008

© 2007, Horizon Power (ABN 57 955 011 697). All Rights Reserved

Your use of this web site constitutes acceptance of the Horizon Power Terms of Use, Privacy Policy & FOI Guide